In alignment with the guidelines set by the University Grants Commission, New Delhi, the College has established a Grievance Redressal Cell. This cell provides a mechanism for addressing students' grievances, ensuring transparency in admission processes, and preventing unfair practices. The cell's primary function is to examine complaints lodged by students and assess their validity. Additionally, the Grievance Cell is empowered to handle harassment cases. Students with genuine grievances can approach department members in person or consult with the officer in charge of the Grievance Redressal Cell. If personal appearance is not feasible, grievances can be submitted in writing via the letterbox/suggestion box located in the Administrative Block or sent through email to the officer in charge of the Student's Grievance Cell.
Objective:
The objective of the Grievance Cell is to foster a responsive and accountable attitude among all stakeholders, thereby maintaining a harmonious educational environment within the institute. The specific objectives are:
- Uphold the dignity of the College by ensuring a strife-free atmosphere through promoting cordial relationships between students, and between students and teachers.
- Encourage students to express their grievances freely and frankly, without fear of victimization.
- Provide a Suggestion/Complaint Box in front of the Administrative Block for anonymous submissions of grievances and suggestions for improving academics and administration.
- Advise students to respect each other's rights and dignity and show restraint and patience in conflict situations.
- Discourage students from inciting others against peers, teachers, and the College administration.
- Encourage staff to be affectionate and non-vindictive towards students.
- Enforce strict prohibition of ragging within and outside the institution and ensure any violations are reported to the principal immediately.
Scope:
The Grievance Cell will address written grievances from students concerning:
- Academic Matters: Issues related to the timely issuance of duplicate mark-sheets, transfer certificates, conduct certificates, or other examination-related matters.
- Financial Matters: Issues related to dues and payments for various items from the library, hostels, etc.
- Other Matters: Issues related to sanitation conditions, food preparation, transport availability, victimization by teachers, etc.
Functions:
- Attend to cases promptly upon receiving written grievances from students.
- Formally review all cases and take appropriate action as per Management policy.
- Report to the authorities about the cases attended to and any pending cases requiring higher authority direction and guidance.
Procedure for Lodging Complaints:
- Students are encouraged to submit their grievances in writing or use the format available in the administrative department and drop it in the designated boxes.
- The Grievance Cell will act on cases forwarded with the necessary documents.
- The Grievance Cell will ensure that grievances are resolved within the stipulated time limit provided by the cell.
Students can also register their complaints through the provided email address:
grievanceredressalcommittee@iamr.ac.in
Grievance Appeal and Redressal Committee Members:
| Sl No. | Name | Nominated as |
| 1 | Dr. Vikas Sarawat | Convener |
| 2 | Dr. Megha Kansal | Member |
| 3 | Ms. Surbhi Roy | Member |
| 4 | Dr. Veenus Tyagi | Member |
| 5 | Dr. Deepak Sharma | Member |
Minutes of Meetings:
